At E-TECH Office Solutions, we are committed to delivering your office equipment and supplies securely and efficiently. Please review our shipping guidelines below.

1. Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout or provided by our sales team during the quotation process.

• Local Delivery (Islamabad/Rawalpindi): Same day or next business day delivery.
• Nationwide (Pakistan): 3-5 business days depending on the courier service.
• International (Saudi Arabia, Belgium, etc.): Shipping times vary based on the destination and shipping method selected.

3. Installation Services

For heavy equipment (e.g., large photocopiers and multi-function printers), we offer professional delivery and installation services within our coverage areas. Please coordinate with our support team to schedule an installation time.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email or WhatsApp message once your order has shipped containing your tracking number(s) or delivery schedule.

5. Damages

E-TECH Office Solutions is not liable for any products damaged or lost during third-party transit. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us

If you have any questions regarding your shipping, please contact us at:

• Email: e_tech_pk@hotmail.com
• Phone: +92-51-2828333